Cancellation &Refunds

Most confirmed bookings require an advance payment to reserve your studio slot. The balance is settled after the session, or on delivery of a project, based on the actual time used or the agreed project price less the advance already paid.

A booking request that has not yet been paid for (awaiting our approval, or approved but with the advance not yet paid) can be withdrawn at any time from the app, at no charge. There is nothing to refund, and cancelling early frees the slot for others.

Once a booking is confirmed by paying the advance, it may be cancelled for a refund up to 7 days (our standard notice period) before the session start time. For multi-day projects, the notice period is measured from the earliest scheduled studio day.

The app always shows you the exact “free cancellation until” deadline for your booking, and offers the Cancel option only while that window is open.

• If you cancel a confirmed booking within the allowed window, your advance is refunded in full.
• Refunds are issued automatically to your original payment method through our payment partner, Razorpay. An advance paid in person (cash/UPI) is refunded by the same method.
• Refunds normally take 5–7 working days to reflect in your account after they are initiated, depending on your bank or card issuer.

Cancellations requested after the notice period has passed, or once a session has started, are not eligible for a refund of the advance, because the slot can no longer be re-booked. The app will indicate when the cancellation window has closed.

If you need to move a session rather than cancel it, please contact us as early as possible using the details below. Rescheduling is subject to studio availability.

If a refund has not reached you within the expected time, or you believe a refund is owed and has not been processed, please contact us with your booking details and we will help resolve it.